> ## Documentation Index
> Fetch the complete documentation index at: https://docs.intelagent.ca/llms.txt
> Use this file to discover all available pages before exploring further.

# Scanning Documents

> Use your phone's camera to capture and attach supporting documents

## Overview

The IntelAGENT mobile app includes document scanning capabilities, allowing you to capture health cards, requisitions, and other supporting documents.

## Camera Features

The app uses your device's camera with:

* Auto-focus for sharp images
* Text recognition (OCR) for health cards
* Multiple document capture
* Image optimization for upload

## Scanning a Health Card

<Steps>
  <Step title="Open Camera">
    From the Claims form, tap the camera icon next to the health card field
  </Step>

  <Step title="Position the Card">
    Align the health card within the frame guides
  </Step>

  <Step title="Capture">
    The camera auto-captures when the card is detected, or tap the shutter button
  </Step>

  <Step title="Verify">
    Review the extracted information. The health card number auto-fills if recognized.
  </Step>
</Steps>

## Text Recognition (OCR)

The app automatically attempts to read text from scanned documents:

* Health card numbers
* Patient names
* Version codes

<Note>
  OCR works best with clear, well-lit images. Damaged or worn cards may not scan accurately.
</Note>

## Attaching Documents to Claims

While creating a claim:

1. Tap the **Attach** or camera icon in the header
2. Choose **Camera** to scan a new document
3. Or choose **Photo Library** to select existing image
4. Document attaches to the claim

## Multiple Documents

Attach multiple documents to a single claim:

1. Scan or select the first document
2. Tap **Add Another**
3. Repeat as needed
4. All documents submit with the claim

## Document Types

Common documents to attach:

* Health cards (front/back)
* Hospital requisitions
* Lab results
* Referral letters
* Consent forms

## Image Quality Tips

For best results:

* Ensure good lighting (avoid shadows)
* Hold device steady
* Position document flat
* Avoid glare from laminated cards
* Fill the frame with the document

## Storage and Privacy

* Documents are encrypted before upload
* Stored securely on IntelAGENT servers
* Accessible only to your account
* Retained according to healthcare regulations

<Info>
  Scanned documents are linked to specific claims and can be viewed from the claim detail page on web or mobile.
</Info>

## Troubleshooting

### Camera won't open

* Check app permissions in device settings
* Restart the app
* Ensure camera isn't in use by another app

### OCR not recognizing text

* Improve lighting conditions
* Clean the camera lens
* Try manual entry instead

### Image too large to upload

* Images are auto-compressed
* If issues persist, take photo at lower resolution
* Contact support if uploads consistently fail