> ## Documentation Index > Fetch the complete documentation index at: https://docs.intelagent.ca/llms.txt > Use this file to discover all available pages before exploring further. # Overview > Hospital reimbursement billing for physicians providing services to uninsured patients at William Osler Health System ## Introduction IntelAGENT provides physician billing services for William Osler Health System, facilitating the submission and processing of physician billing for services provided to uninsured patients. Uninsured patients are those who do not fulfill the eligibility requirements for provincial/territorial health insurance or the interim Federal Health Program (IFHP). ## How It Works Physicians submit billing information for applicable services through the IntelAGENT service. Claims are processed using OHIP Schedule of Benefits for Physician Services rates, and payments are made directly to physicians after review and validation by the hospital. Use the IntelAGENT mobile app or web app to submit claims for services provided to uninsured patients. Enter patient details, service information, and billing codes. Each month, submitted claims are reviewed and validated. William Osler confirms accepted claims and IntelAGENT facilitates payment. Once funds are received from the hospital, IntelAGENT pays physician amounts net of service fees directly to your bank account on file. ## Key Details | Detail | Description | | ----------------------- | --------------------------------------------------------------------------------- | | **Eligible Patients** | Uninsured patients not covered by provincial/territorial health insurance or IFHP | | **Fee Schedule** | OHIP Schedule of Benefits for Physician Services | | **Billing Cycle** | Monthly — begins and ends with each calendar month | | **Submission Deadline** | 60 days from the service date | | **Payment Timeline** | Within 3 business days of receiving funds from the hospital | ## Billing Cycle A new billing cycle begins and ends with each calendar month. All claims submitted during a billing period are reviewed and validated by the end of the following month, and final payment is made to physicians approximately 45 days after the billing period closes. ## What You Need to Get Started 1. An IntelAGENT account — [create one yourself](/docs/william-osler/onboarding) by registering with your `@williamoslerhs.ca` email 2. Your bank account added and verified — you can do this yourself during onboarding or any time from Settings; see [WOHS Onboarding](/docs/william-osler/onboarding) 3. The IntelAGENT mobile app installed on your device or access to the IntelAGENT web app Create your account, enrol in reimbursement, and add your banking A printable, shareable self-service walkthrough Learn how to submit claims through the mobile app Understand the payment and remittance process Get help with the billing platform Answers to commonly asked questions