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Documentation Index

Fetch the complete documentation index at: https://docs.intelagent.ca/llms.txt

Use this file to discover all available pages before exploring further.

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Overview

The IntelAGENT mobile app includes document scanning capabilities, allowing you to capture health cards, requisitions, and other supporting documents.

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Camera Features

The app uses your device’s camera with:
  • Auto-focus for sharp images
  • Text recognition (OCR) for health cards
  • Multiple document capture
  • Image optimization for upload

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Scanning a Health Card

1

Open Camera

From the Claims form, tap the camera icon next to the health card field
2

Position the Card

Align the health card within the frame guides
3

Capture

The camera auto-captures when the card is detected, or tap the shutter button
4

Verify

Review the extracted information. The health card number auto-fills if recognized.

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Text Recognition (OCR)

The app automatically attempts to read text from scanned documents:
  • Health card numbers
  • Patient names
  • Version codes
OCR works best with clear, well-lit images. Damaged or worn cards may not scan accurately.

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Attaching Documents to Claims

While creating a claim:
  1. Tap the Attach or camera icon in the header
  2. Choose Camera to scan a new document
  3. Or choose Photo Library to select existing image
  4. Document attaches to the claim

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Multiple Documents

Attach multiple documents to a single claim:
  1. Scan or select the first document
  2. Tap Add Another
  3. Repeat as needed
  4. All documents submit with the claim

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Document Types

Common documents to attach:
  • Health cards (front/back)
  • Hospital requisitions
  • Lab results
  • Referral letters
  • Consent forms

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Image Quality Tips

For best results:
  • Ensure good lighting (avoid shadows)
  • Hold device steady
  • Position document flat
  • Avoid glare from laminated cards
  • Fill the frame with the document

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Storage and Privacy

  • Documents are encrypted before upload
  • Stored securely on IntelAGENT servers
  • Accessible only to your account
  • Retained according to healthcare regulations
Scanned documents are linked to specific claims and can be viewed from the claim detail page on web or mobile.

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Troubleshooting

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Camera won’t open

  • Check app permissions in device settings
  • Restart the app
  • Ensure camera isn’t in use by another app

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OCR not recognizing text

  • Improve lighting conditions
  • Clean the camera lens
  • Try manual entry instead

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Image too large to upload

  • Images are auto-compressed
  • If issues persist, take photo at lower resolution
  • Contact support if uploads consistently fail