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Overview

The Claims tab is your primary tool for creating and submitting claims on mobile. The streamlined interface is optimized for quick entry.

Accessing the Claims Form

Tap the Claims tab (first icon) in the bottom navigation.

Creating a Claim

Step 1: Patient Information

1

Enter Health Card

Type the 10-digit OHIP health card numberOr tap the camera icon to scan the card
2

Enter Version Code

Add the 2-character version code
3

Verify Patient

The app validates the health card automatically. Patient details auto-fill if they exist in your records.

Step 2: Service Details

FieldDescription
Service DateTap to select from calendar (defaults to today)
FacilitySelect from your associated facilities
PhysicianAuto-filled or select from list

Step 3: Billing Information

  1. Billing Code - Search or select from recent codes
  2. Quantity - Adjust if more than one unit
  3. Fee - Auto-calculated based on OHIP schedule
Tap Add Code to include additional billing codes.

Step 4: Diagnostic Code

Select the appropriate diagnostic (ICD) code that justifies the billed services.

Step 5: Comments (Optional)

Add notes or tags for your reference. These don’t appear on the submitted claim.

Health Card Validation (HCV)

The app validates health cards against OHIP’s HCV service:
StatusMeaning
ValidCard is active and eligible
InvalidCard number format is incorrect
ExpiredCard needs renewal
Not FoundCard not in OHIP database
Claims with invalid health cards will be rejected. Always verify before submitting.

Fee Calculation

Fees are calculated automatically:
  • Base fee from current OHIP schedule
  • Quantity multipliers
  • Complex code calculations (percentages, premiums)
The total appears at the bottom of the form.

Submitting the Claim

  1. Review all information
  2. Tap Submit
  3. Confirm the submission
  4. View success screen with claim details

Saving as Draft

Not ready to submit?
  • Tap Save Draft
  • Access later from Records tab
  • Filter by “Draft” status

Duplicating Claims

For similar services:
  1. Tap the copy icon in the header
  2. Previous claim details are copied
  3. Modify as needed (patient, date, etc.)
  4. Submit the new claim

Common Issues

”Invalid billing code”

  • Verify the code exists in current OHIP schedule
  • Check for typos
  • Some codes require specific conditions

”Patient not eligible”

  • Verify health card number and version code
  • Check service date eligibility
  • Patient may need to update their card