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Overview

The Patient List allows you to manage patient rosters, associate patients with facilities, and streamline billing for recurring patients.

Accessing Patient List

Click Patient List in the sidebar navigation.

Viewing Patients

The patient list displays:
  • Patient name
  • Health card number
  • Associated facility
  • Roster membership
  • Last service date

Managing Rosters

What is a Roster?

A roster is a group of patients associated with a specific facility or billing configuration. Rosters are useful for:
  • Clinic patients seen regularly
  • Long-term care facilities
  • Group billing scenarios

Creating a Roster

  1. Click Add Roster
  2. Enter roster name
  3. Select associated facility
  4. Configure default billing codes (optional)
  5. Click Save

Adding Patients to a Roster

  1. Select the roster
  2. Click Add Patient
  3. Search by name or health card number
  4. Select the patient from results

Importable Columns

The importer auto-detects columns by their header, so you don’t have to map fields manually. Any of the accepted header names (case-insensitive) work.
Only the health card is required — everything else is optional. Click Download Template on the import screen for a pre-formatted spreadsheet with every column.

Removing Patients

  1. Find the patient in the roster
  2. Click the remove icon
  3. Confirm removal
Removing a patient from a roster doesn’t delete their records or claims.

Editing a Patient

Click the pencil icon next to a patient in the roster to edit their details.
  • Demographics (name, date of birth, sex) update the shared patient record.
  • Admission date and Diagnostic code are saved as per-roster defaults for that patient — they apply only to this roster, so the same patient can have different defaults in different rosters. You can re-run health-card validation from the edit form to refresh the name, date of birth, and sex.

Admission date and diagnostic code defaults

These two fields act as fallbacks for the billing sheet:
  • When you create a claim for the patient and they already have a claim on that service date, that claim’s admission date and diagnosis pre-fill the billing sheet.
  • When they have no prior claim, the roster default admission date and diagnostic code pre-fill instead.
Both are optional, can be set during import (see Importable Columns) or in the edit form, and appear on the patient’s card in the roster once set.

Billing Code Associations

Assign default billing codes to a roster:
  1. Select the roster
  2. Click Manage Billing Codes
  3. Add or remove billing codes
  4. These codes will pre-populate when creating claims for roster patients

Facility Associations

Each roster can be associated with a facility:
  • Claims for roster patients default to this facility
  • Useful for multi-location practices
  • Can be overridden on individual claims
  • Search by patient name or health card number
  • Filter by roster
  • Filter by facility
  • Sort by name, last visit, or health card number

Bulk Actions

Select multiple patients to:
  • Move to a different roster
  • Create claims for all selected
  • Export patient list