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Claims List

The Claims page displays all your claims with powerful filtering and search capabilities.

Viewing Claims

Navigate to Claims in the sidebar to see your claim history. Each claim shows:
  • Patient name
  • Service date
  • Billing codes
  • Claimed amount
  • Status

Filtering Claims

By Status

Filter claims by their current status:
StatusDescription
DraftSaved but not submitted
SubmittedSent to OHIP, awaiting processing
PartialSome services paid, others pending/rejected
SuccessfulFully paid
RejectedDenied by OHIP, requires attention

By Date Range

  1. Click the date filter
  2. Select a preset range (Today, This Week, This Month) or custom dates
  3. Claims within that service date range are displayed

By Patient

Search for claims by patient name or health card number using the search bar.

Editing Claims

Draft Claims

Draft claims can be fully edited:
  1. Click on the claim to open it
  2. Modify any fields
  3. Click Save or Submit

Submitted Claims

For claims already submitted:
  1. Click on the claim to view details
  2. Depending on status, you may be able to edit certain fields
  3. Rejected claims can be corrected and resubmitted

Claim Actions

Duplicate

Create a copy of an existing claim:
  1. Open the claim
  2. Click Duplicate
  3. Modify the service date and any other details
  4. Submit the new claim

Delete

Remove a draft claim:
  1. Open the claim
  2. Click Delete
  3. Confirm deletion
Submitted claims cannot be deleted. Contact support if you need to cancel a submitted claim.

Bulk Operations

Select multiple claims using checkboxes to:
  • Submit multiple drafts at once
  • Export selected claims
  • Apply bulk edits

Pagination

Large claim lists are paginated. Use the navigation controls to browse through pages or adjust the number of items displayed per page.