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Documentation Index

Fetch the complete documentation index at: https://docs.intelagent.ca/llms.txt

Use this file to discover all available pages before exploring further.

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Submit a Claim in 30 Seconds

Submit claims directly from your phone using the IntelAGENT mobile app. The process involves six simple steps:
  1. Tap the Claims tab
  2. Enter patient MRN and demographics
  3. Confirm service details (date, facility, referring physician)
  4. Add diagnostic code
  5. Add billing code
  6. Tap Submit

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Step-by-Step Guide

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1. Open Claims

IntelAGENT mobile app bottom navigation showing the Claims tab selected
Tap Claims in the bottom navigation to open the claim entry screen.

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2. Enter Patient Details

Patient details form showing MRN, first name, last name, date of birth, and sex fields
Enter the patient’s MRN and demographic details including first name, last name, date of birth, and sex.
For William Osler, select HRP as the payment program at the top of the screen.

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3. Confirm Service Details

Service information form showing date, facility, referring physician, and date of admission fields
Confirm the following service information:
  • Service date — defaults to today’s date; tap to change
  • Facility — select the William Osler facility (e.g., William Osler HE… - Brampton)
  • Referring physician — select if applicable
  • Date of admission — enter if the service is related to a hospital admission

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4. Add Diagnostic Code

Diagnostic code selection showing multiple codes and a search field
Select the diagnostic code that explains the clinical reason for the service. You can search by code number or description.
If you don’t see the diagnostic codes you need, go to Settings and press Refresh Cache to update your local data.

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5. Add Billing Code

Service codes section showing a consultation billing code A135A with an option to add more codes
Enter the appropriate OHIP billing code and adjust units if required. You can tap + Add Billing Code to add additional service codes to the same claim. Use + Copy Previous Claim to quickly duplicate billing codes from a recent claim.

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6. Submit the Claim

Submit screen showing Save Draft and Submit Claim buttons with the total claimed amount
Review the claim details and the total claimed amount, then tap Submit Claim. You can also tap Save Draft to save the claim and submit it later.

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After Submission

Once your claim is submitted:
  • The claim status will show as Pending
  • At the end of the billing cycle, accepted claims will move to Paid status
  • You will receive payment directly from IntelAGENT to the bank account you have set up with William Osler

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Tips

  • Double-check the MRN — ensure you have the correct patient medical record number before submitting
  • Submit promptly — you have 60 days from the service date to submit your claim
  • Use drafts — if you’re unsure about any details, save as a draft and complete later