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Documentation Index

Fetch the complete documentation index at: https://docs.intelagent.ca/llms.txt

Use this file to discover all available pages before exploring further.

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Introduction

IntelAGENT provides physician billing services for William Osler Health System, facilitating the submission and processing of physician billing for services provided to uninsured patients. Uninsured patients are those who do not fulfill the eligibility requirements for provincial/territorial health insurance or the interim Federal Health Program (IFHP).

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How It Works

Physicians submit billing information for applicable services through the IntelAGENT mobile app. Claims are processed using OHIP Schedule of Benefits for Physician Services rates, and payments are made directly to physicians after review and validation by the hospital.
1

Submit Your Claim

Use the IntelAGENT mobile app to submit claims for services provided to uninsured patients. Enter patient details, service information, and billing codes.
2

Review and Validation

Each month, submitted claims are reviewed and validated. William Osler confirms accepted claims and processes a lump sum payment to IntelAGENT.
3

Receive Payment

Once funds are received from the hospital, IntelAGENT pays physician amounts net of agreed-upon fees within three (3) business days directly to your bank account on file.

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Key Details

DetailDescription
Eligible PatientsUninsured patients not covered by provincial/territorial health insurance or IFHP
Fee ScheduleOHIP Schedule of Benefits for Physician Services
Billing CycleMonthly — begins and ends with each calendar month
Submission Deadline60 days from the service date
Payment TimelineWithin 3 business days of receiving funds from the hospital

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Billing Cycle

A new billing cycle begins and ends with each calendar month. All claims submitted during a billing period are reviewed and validated by the end of the following month, and final payment is made to physicians approximately 45 days after the billing period closes.

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What You Need to Get Started

  1. An IntelAGENT account — contact your hospital administrator or IntelAGENT support if you don’t have one
  2. Your banking details on file with William Osler
  3. The IntelAGENT mobile app installed on your device

Submit a Claim

Learn how to submit claims through the mobile app

Remittance & Payment

Understand the payment and remittance process

Technical Support

Get help with the billing platform

FAQ

Answers to commonly asked questions