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Documentation Index

Fetch the complete documentation index at: https://docs.intelagent.ca/llms.txt

Use this file to discover all available pages before exploring further.

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Payment Process

The payment process for William Osler hospital reimbursement follows a monthly cycle. Here is how claims move from submission to payment.
1

Claim Submission

You submit claims through the IntelAGENT mobile or web app during the billing period. Each billing cycle runs from the 1st to the last day of the calendar month.
2

Review and Validation

At the end of the billing period, all submitted claims are reviewed and validated. This process ensures accuracy of billing codes, rates, and patient eligibility.
3

Physician Payment

IntelAGENT pays physician amounts net of agreed-upon fees directly to the bank account you have on file.

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Fee Schedule

Billing rates are based on the OHIP Schedule of Benefits for Physician Services. IntelAGENT keeps rates up to date with changes from the Ministry of Health and the MOHLTC/OMA arbitration agreements, including relativity adjustments for each specialty.

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Billing Cycle Timeline

PhaseTiming
Billing period1st to last day of each calendar month
Submission deadline60 days from the service date
Review and validationFollowing month after the billing period
Physician paymentWithin 3 business days of hospital payment

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Claim Statuses

You can track the progress of your claims through the app:
StatusMeaning
DraftSaved but not yet submitted
PendingSubmitted and awaiting review
PaidAccepted by the hospital — payment is being processed

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Reports

IntelAGENT provides reports to support transparency and reconciliation:
  • Monthly billing summaries
  • Ad hoc reports

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Banking Information

Payment is made directly to the bank account you provided to William Osler when you set up your account. If you need to update your banking details, contact William Osler’s Medical Staffing Office directly — see the Support page for contact information.

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Insurance Status Changes

If a patient’s insurance status changes (e.g., they become insured), a process is in place so that an OHIP submission can be made by the responsible physician within the 3-month deadline.